Privacy Policy

Last updated: 17-09-2024

Welcome to Reszto. This privacy policy describes how Reszto ("we," "us" or "our") collects, uses, shares and protects information obtained through our website https://reszto.nl/ ("the Website") and any other services offered by us.

Protecting your privacy is important to us and we comply with applicable legislation, such as the General Data Protection Regulation (GDPR). In this policy, we explain what personal data we collect, how we use it and what rights you have regarding your data.

1. What data do we collect?

We may collect different types of data about you depending on how you use our services:

  • Personal data: When you register on our website, place an order or contact us, we may collect the following information:
    • Name
    • Email address
    • Phone number
    • Billing and shipping address
    • Payment information (such as bank account or credit card information)
  • Usage data: When you visit the Website, we automatically collect information about your interactions with the Website, such as:
    • Device type (mobile or desktop)
    • Date and time of your visit
    • Pages visited and duration of visit
  • Cookies: We use cookies and similar technologies to improve the functionality of our website and collect statistics on website usage. Please see our [Cookie Policy] for more information on the use of cookies.

2. How do we use your data?

We use the data collected for the following purposes:

  • Order Processing: To process your orders, ship them and keep you informed of their status.
  • Customer Service: To support you with questions or problems.
  • Marketing Communications: If you have signed up for our newsletter or offers, we may send you marketing materials. You may unsubscribe from these communications at any time.
  • Improving our services: To improve our Website and optimize users' experience, for example by analyzing usage patterns.
  • Legal Obligations: To comply with legal requirements or to respond to legal requests or obligations.

3. With whom do we share your data?

We share your personal data with third parties only as necessary to perform our services or as required by law. This may include the following:

  • Delivery Partners: To deliver your order, we share your address and contact information with delivery services.
  • Payment service providers: To process payments, we may share your payment information with our payment partners.
  • Service providers: We sometimes use third-party service providers for IT support, hosting and marketing services.
  • Legal Authorities: We may share personal data as necessary to comply with a legal obligation or to protect our rights.

4. How do we protect your data?

We take appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, destruction or alteration. Only authorized employees have access to your data and this access is limited to the data they need to perform their jobs.

5. How long do we keep your data?

We retain your personal data for as long as necessary for the purposes for which it was collected, unless a longer retention period is required by law. For customer accounts and order information, we retain the data as long as you are an active customer with Reszto or as required by tax or administrative obligations.

6. Your Rights

Under the AVG, you have certain rights regarding your personal data:

  • Inspection: You have the right to request a copy of your personal data.
  • Correction: You have the right to have incorrect or incomplete data corrected.
  • Deletion: You may ask us to delete your data when it is no longer needed for the purposes for which it was collected.
  • Restriction of Processing: You may request us to restrict the processing of your personal data under certain circumstances.
  • Objecting: You may object to the processing of your data, such as for direct marketing.
  • Data portability: You have the right to receive your data in a structured, common and machine-readable format and to transfer it to another service provider.

To exercise any of these rights, please contact us at the contact information listed in Section 9.

7. International data transfer

Your data may be stored or processed outside the European Economic Area (EEA). In such cases, we ensure that your data is adequately protected, for example by using model contracts approved by the European Commission.

8. Changes to this privacy policy.

We may update this privacy policy from time to time to reflect changes in our operations or legal requirements. The most recent version of the policy is always posted at https://reszto.nl. We encourage you to check this policy regularly for updates.

9. Contact

If you have any questions or concerns about this privacy policy or how we process your data, please contact us: